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No User exists for * error on package deployment

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Posted on by CU24122009-0

Hi guys,

The package deployment getting failed again and again.

I have checked error file in runbook log file(RunbookExecution-ExecuteParallelRunbook.error) and it is showing error as

"No User exists for * ",

And also one error file generated in preservicing folder in downloaded log as

"The specified module 'C:\Program Files\Microsoft Security Client\MpProvider' was not loaded because no valid module file was found in any module directory.
"

I have tried to resume the deployment but same errors and process stops at 9/27.

Please guys can anyone help.

Thanks in advance.

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Sergei Minozhenko 23,097 on at

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Hi akkatisuresh,

What kind of environment you are trying to update (cloud-hosted devbox, MS managed sandbox)? What kind of package you are trying to deploy (custom code, MS update)? Have you tried to restart the environment and retry again?

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CU24122009-0 45 on at

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Thanks sergei for you reply,

I'm using the MS managed environment of Dev and deploying the custom model package from Dev development VM to uat instance.

And not tried with environment restart.

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Gunjan Bhattachayya 35,429 on at

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Hi akkatisuresh,

Can you log into the UAT environment and check if Visual Studio is open there? If so, please close the program and try deploying again?

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CU24122009-0 45 on at

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Thanks Gunjan,

I have checked in UAT environment and visual studio is not opened.

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Sergei Minozhenko 23,097 on at

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Hi akkatisuresh,

If you have RDP admin access to the UAT environment I recommend trying restart. If you can't do it, please, open a support request to MS to check the issue from their side.

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Sergei Minozhenko 23,097 on at

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Hi,

Got the same issue (MpProvider was not loaded) in one of our sandbox environment and the solution was to restart IIS on AOS VM. Since we don't have admin access anymore in Tier2+ environment, restart was done by MS after I created support ticket.

Another possible solution is to rollback deployment, restart IIS service through LCS (Maintain - Restart service - IIS) and start deployment again.

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Ashik1234 55 on at

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Just read through Download Runbook for error from LCS --> Environment.

It may have some module references and it may causing this issue.

Refer to this Link: https://community.dynamics.com/365/financeandoperations/f/dynamics-365-for-finance-and-operations-forum/358149/application-data-package-installation-failed-on-uat-in-d365-lcs

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Community Member on at

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Hi,
I was able to fix this issue in my cloud-hosted environments,

1. Check the log for step that failed. Mine was related to "vswhere" I managed to install it using PowerShell Package management. Find-Package -Name vswhere -source nuget.org | Install-Package

2. Microsoft is gradually deprecating the support for VS2015 and replaced by VS 2017. This means that there are upcoming changes to dev extension too. from now on ye need .Net 4.7.2 runtime. If you want to continue using VS2015 meanwhile you can download and install the same dotnet.microsoft.com/.../net472

One this is done, restart the machine and Resume the service update.

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