Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Import Organization failing in on-prem CRM 9.0.2.3034

(0) ShareShare
ReportReport
Posted on by 5

Hi  there,

I was trying to import organization via Dynamics 365 deployment Manager, But I was ended up with below error.

11:58:39| Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
11:58:39| Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 9.0.0002.2003.
11:58:49| Error| Import Organization (Name=IDA, Id=61f62e6a-43f6-e111-92b9-ac162d76d9d9) failed with Exception:
System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction ---> Microsoft.Crm.CrmException: Database having version 9.0.42.2 is not supported for upgraded.
at Microsoft.Crm.Setup.Database.DatabaseInstaller.ValidateUpgrade(CrmDbConnection connection, ReleaseInfo releaseInfo, Boolean throwIfNotUpgradeable)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.ValidateUpgrade(DatabaseUtility database, ReleaseInfo releaseInfo, Boolean throwIfNotUpgradeable)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.installInternal(Boolean isInstall, Int32 languageCode)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.<>c__DisplayClass92_0.<Install>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.<>c__DisplayClass94_0.<InstallUpdate>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.ApplyDBUpdates(Guid orgId, Nullable`1 operationType, Int32 langCode, String releaseFilePath)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdatesInternal(Guid orgId, String orgUniqueName, String releaseFilePath, OrganizationOperationType operationType, Boolean isXrm, Int32 langCode)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdates(Guid orgId, String orgUniqueName, OrganizationOperationType operationType, Boolean isXrm, Int32 langCode)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteActionHelper(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---


There is no othe rorganization with similar name are being configure in the system.

SQL version :   Microsoft SQL Server 2017 (RTM-CU31-GDR) (KB5021126) - 14.0.3460.9 (X64)   Jan 25 2023 08:42:43   Copyright (C) 2017 Microsoft Corporation  Developer Edition (64-bit) on Windows Server 2016 Datacenter 10.0 <X64> (Build 14393: ) (Hypervisor)

crm : Microsoft Dynamics 365 Version 1612 (9.0.2.3034) (DB 9.0.2.3034) on-premises


Please advise or provide any leads if you have overcome such issues.


Thankyou


  • Suggested answer
    XM-22040801-0 Profile Picture
    11 on at
    RE: Import Organization failing in on-prem CRM 9.0.2.3034

    Hello,

    It looks like you are trying to import a more recent database (9.0.42.2) on your server (9.0.2.3034).

    Can you update your server to 9.0.42.2 ? See support.microsoft.com/.../microsoft-dynamics-365-on-premises-cumulative-updates-ed51f905-cf4e-3641-dc7c-afe2b868eeb9

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard >

Product updates

Dynamics 365 release plans