Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Customer Part Number on Sales Order

(0) ShareShare
ReportReport
Posted on by

When we create a sales order, we need to be able to create it using the item numbers that our customer is ordering. Right now, AX 2009 only shows our internal item numbers on a sales order in the Item Number field. Is there a way of entering our customers part number and having AX convert it to an internal item number? Is there any way, in AX, to take a customer part number and do a lookup to find our internal part number?

Thanks in advance, Jerry

*This post is locked for comments

  • RE: Customer Part Number on Sales Order

    Hi Silvano, there are setup options that will allow you to display the customer part number on the invoice. Take a look at my [old] blog post: timsaxblog.wordpress.com/.../__trashed

    Hope this helps

    Tim

  • Abdo Khoury Profile Picture
    Abdo Khoury 14,855 on at
    RE: Customer Part Number on Sales Order

    hi Steven

    i am on AX 2012 , and i need to show the customer item number, i have already entered it at the Product card level , but how can i make it display on the sales invoice report ?

    should a customization be done for the customer Product number to show or is there a setup for it?

    appreciate your feedback

  • Re: Customer Part Number on Sales Order

    Could you use the 'Search name' field on the item master? Or do you have many customers ordering the same item number?

  • Suggested answer
    M.Aamer Profile Picture
    M.Aamer on at
    Re: Customer Part Number on Sales Order

    Hi hereunder screen shots of how to assign External  Item Description for sales  on an item master. and how it is reflected in the sales order lines, and print outs.

    As Weaveriski mentioned there's no standard functionality to use the External item description as alias to the internal code.

     

  • Weaveriski Profile Picture
    Weaveriski 23,616 on at
    Re: Customer Part Number on Sales Order

    Because it is "your" number the system relies on this as an entry. On the sales order you can show the customers number by using the external descriptions option on the item record, this can be printed and displayed on slaes orders, but I believe there is no way as standard to enter this and have it converted to teh internal part number.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,575 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,493 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans