Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / D365 Marketing E-Mail ...
Customer experience | Sales, Customer Insights,...
Suggested answer

D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be expande

(1) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Initially our users were able to edit Marketing E-Mail Templates.

But today they are getting below error:

pastedimage1642084993510v1.png

Has anyone faced this issue before?

Thank you for the help in advanced

  • Nya Profile Picture
    Nya 29,056 on at
    RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

  • Anisha Vimalan Profile Picture
    Anisha Vimalan on at
    RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    You can raise a support ticket and we can help you resolve it

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    Hi,

    I have not encountered such a problem nor have I been able to reproduce it.

    The entityimage field is actually the thumbnail preview of the template.

    Please check the Primary Image of the Marketing email template entity is set properly.

    pastedimage1642143406863v1.png

    Or you can raise a support ticket for further help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans