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D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be expande

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Posted on by Microsoft Employee

Initially our users were able to edit Marketing E-Mail Templates.

But today they are getting below error:

pastedimage1642084993510v1.png

Has anyone faced this issue before?

Thank you for the help in advanced

  • Nya Profile Picture
    Nya 29,058 on at
    RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

  • RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    You can raise a support ticket and we can help you resolve it

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: D365 Marketing E-Mail Templates : Unable to edit anymore. (Property 'entityimageid' on type 'Microsoft.Dynamics.CRM.msdyncrm_marketingemailtemplate' is not a navigation property or complex property. Only navigation properties can be exp

    Hi,

    I have not encountered such a problem nor have I been able to reproduce it.

    The entityimage field is actually the thumbnail preview of the template.

    Please check the Primary Image of the Marketing email template entity is set properly.

    pastedimage1642143406863v1.png

    Or you can raise a support ticket for further help.

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