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I don't want to use the payment registration to make customer payments because i can't put my own doc # in there. So how do you stop balances from showing up in there. When the payments are made against the accounts, they don't disappear in the registration so everything is just sitting there. Unless it's a general processing issue , in which can someone please tell me what makes the balances 0 out when I apply entries through cash receipt journals. Thank you,
Tara
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When you enter the customer receipts in the cash receipt journal and then allocate (apply) it to a related invoice, system keep a track on the related payment and invoices. System post entries against each other at the time of you post your cash receipts.
Once the cash receipts are been posted, system will calculate the balance and update it accordingly.
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