Offline State monitoring dashboard in D365

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Posted on by Nicholas Peter

Does the Modern POS offline monitoring feature support the same functionality with Store Commerce Application implementations? Is there any documentation that explains how and with what frequency this dashboard is updated?

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Shafeeque P. 6,507 Super User 2025 Season 1 on at

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RE: Offline State monitoring dashboard in D365

I can confirm this works for Store Commerce as well, as I can see data logged for our Store Commerce Apps with offline enabled in our environment. I haven't seen any documentation on the frequency or how the dashboard is being updated. I was able to find a table called "RetailOfflineTerminalStateData" attached P-001 which is blank in HQ, the data source for the " Offline Dashboard" is a different table. I would assume the telemetry is uploaded the same way how the offline/channel database sends a heartbeat to HQ.