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Microsoft Dynamics AX (Archived)

Trial Balance - Double lines for a Single Account

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Hi


We have a very unique situation where in until a particular day all the transactions were correct. On a particular day to create a new entity on the existing DB, the consultant had exported the setups from Test DB and restored in Production DB. This had created a mess in the Setups like Main Account and Dimensions table.

For same account For e.g.: 2215090 there are 2 records in Main account table with Different Rec ID's and in dimensionattributevaluecombination table, it had created more records.... This was not visible in front end but when the journals are posted after that particular date, it had taken the RECIds of the wrong combination. Until certain date the recids are same but after the particular date, system had taken wrong ids because of which it is displaying two lines in trial balance.


When we looked at the backend on the dimension table we could see many rows for the same account and we are not clear which one pertains before particular date and which one pertains after that

How do we combine the transactions happened so that in TB it appears in Single line?

Even in Summary TB, the transaction are not included in line total but included in grand total. But when we take the detailed TB all transactions are visible


Please see the below image... The amount of 460.61 was not included in the line total on Summary TB but was iincluded in Grand Total. This transaction was posted after duplication of Dimension sets and we could see that iit was due to that....Now how to merge these two transactions so that it appears as single total.4578.Image-_2D00_-002.jpg6644.Image-_2D00_-001.jpg

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I have the same question (0)
  • Pradeep Itnal Profile Picture
    3,248 on at

    Anyone ? we have same issue? 

    BR

    P

  • Crispin John Augustine Profile Picture
    37,081 on at

    Looks like a very costly mistake! The postings/Transactions should be highly corrupt.

    Most of the tables are crossCompany tables, which only makes Things worse.

    I don't think, there is any easy way to correct the data/restore back to proper Operation.

    You can either accept and live with it for time-being, your only challenge will be to get consolidated Information from the Ledger. (eg: to see info. on a main account, you have to consolidate from two main accounts)

    The best way out of this,

    Option A:

    Completely ignore/stop using the existing main accounts/dimensions.

    Re-create new main accounts/dimensions for the next fiscal year, and update all mappings, across the System. (it's almost like Setting up a new System, except that you have the Code already, just the data has to be redone from scratch)

    or

    Option B:

    Move to a new database, and start from scratch. Pick and choose the data to migrate, very carefully. Before beginning with Operation, thouroughly Review any possible association with the old main accounts/dimensions..

    It's definitely a very sorry Situation.

    Lesson learnt: "Be careful which Level of Access you provide to users who are not Developers/Admins. Providing a DB write  Access to somebody else can prove to be this dangerous.."

  • Vinesh Tandel Profile Picture
    590 on at

    Hi all we also have a similar issue below is our question thread.

    community.dynamics.com/.../903874

    Did you find any solution for your above mentioned query ?  

  • Suggested answer
    Klaas Deforche Profile Picture
    2,433 on at

    Hi,

    I know this is an old post but we had this issue as well.

    My theory is that the dimension sets has been changed,. This way the trial balance contains records pointing to the old set definition, as well as the new set definition. That's why you get 2 lines for the same account.

    This can be fixed by rebuilding the balances, as described here:

    www.loganconsulting.com/.../

    Best regards,

    Klaas.

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