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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Debit entries must be ...
Microsoft Dynamics AX (Archived)

Debit entries must be equal Credit entries

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Posted on by Samkh 6

Hi,

I have setup the Store Dim in USMF to be 'as require the dimension to be balanced'.

When I post a free text invoice (in AR) , using the fin dimension Store, and inputting the value 063 in the header view and detail view, the invoice posts without any issue.

However, when I try to post a customer payment voucher , where I make sure to define the fin dimension Store as 063 for the account and the offset account , I get the error message 'the entry for store 063 is not balanced. Debit entries must be equal Credit entries...'

Did anyone have this issue before?

Thanks

Sam

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  • Verified answer
    Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at

    dimension 063 must be balance , so check customer dimension and offset account in your payment journal again

    also check if is there any rounding or not

  • Samkh Profile Picture
    Samkh 6 on at

    The customer dimension and offset account are = 063

    what do you mean by check the rounding? the setup of accounts for automatic transactions is completed. Did you have anything else in mind?

  • Suggested answer
    Syed Fasih Profile Picture
    Syed Fasih 2,442 on at

    You may wanna check the account structure for Main account used for recording banking transactions and make sure that the it includes the Store dimension.

  • Suggested answer
    Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at

    if you have a rounding in this journal, main account will balanced but  dimension will not balanced.

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