Dynamics 365 : Missing Email Attachment & Notification

(0) Share

Report

Posted on by Sivasannkar Ramadoss

Hi,

We have configured server side sync and email attachment size limit of 10000 KB in CRM

When we receive email with attachment file size > 10 MB legacy form usually provides a notification stating that some attachment is missing like below.

But for the same email UCI form is not displaying any message to users.

Is there any issue with UCI notification?

Thank you

Categories:

Service

Sales

All responses (2)

Answers (1)

Sivasannkar Ramadoss 4 on at

Like (0)

Report

RE: Dynamics 365 : Missing Email Attachment & Notification

Hi Mobeen,

Thank you for the inputs. Yes reported this to Microsoft and they have confirmed this as a product/UCI bug and targeting to fix this by Jan 21.

Regards,

Siva
Verified answer

mobeenmohsin on at

Like (0)

Report

RE: Dynamics 365 : Missing Email Attachment & Notification

Hi Sivasannkar,

Hope you are doing well.

It seems that the behavior is different in UCI and legacy web client, it is better to open support request with Microsoft to confirm the behavior and further investigation. Thank you.

Best Regards,

Mobeen Mohsin