News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Outbound marketing lim...

Customer experience | Sales, Customer Insights,...

Suggested answer

Outbound marketing limit on subject line when using script

(0) Share

Report

Report

Posted on by jwcpc

170

Hi

Trying to do a simple if then else statement on an OB Marketing email, but I get a field exceeds 256 characters error. I'm now having to load all of my subject lines into a contact field and reference them from there - but surely there must be a way to override this error when using scripting in subject line?

Thanks

Jon

All responses Img

All responses (2)

Answers Img

Answers (0)

jwcpc 170 on at

Like (0)

Report

Outbound marketing limit on subject line when using script

Thanks Dengliang - but think you're missing the point.

I know it's the subject line that is causing the error, it's just 256 characters is very restrictive when you want to use scripting. For example it might contain effectively 3 subject lines based on a contact's profile e.g.

if x subject line 1 else if y subject line 2 else subject line 3
Suggested answer

Dengliang Li Microsoft Employee on at

Like (0)

Report

Outbound marketing limit on subject line when using script

Hi,

In order to remove the error notification, you will need to resolve the error by finding the field that reported the error and limiting it to 256 characters or less.
In my testing, it was able to find the relevant fields very quickly based on the error notification.

Best Regards,
Dengliang Li

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard

#1

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2

Martin Dráb 230,445 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans