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Customer experience | Sales, Customer Insights,...
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LookUp column Relationship mapping Quote > Quote Product

Posted on by 4
Hi,
 
My issue is about relationship data flow/inheritance between quote and quote products.
 
I've created two custom LookUp columns for contact and account on both the quote and quote products, and have mapped them on the OOB relationship of quote > quote products.
 
However, neither LookUp's are inherited when quote products are created on the quote.
 
My first thought was that opportunity/quote/order products records were created differently, but I have a third custom Choice column that maps correctly from quote > quote products.
 
I'm aware I could handle this with a plugin but would prefer so solve it with relationships, if possible, to enable more people to admin. 
 
Any ideas to what I'm missing?
 
Form
Quote
 
 
Quote Product
 
Relationships
Quote to Quote Product
Account to Quote (this maps correctly, e.g. when creating a quote from an opportunity)
Account to Quote Product
 
 
  • AG-29061442-0 Profile Picture
    AG-29061442-0 4 on at
    LookUp column Relationship mapping Quote > Quote Product
    Correction
    I just noticed that "Payment Terms" is not inherited.
     
    What was set was, embarrassingly, the default choice value of the column.
     
    None of the columns mapped on the OOB relationship are inherited when using the "Enhanced experience for adding products".

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