Ax 4 - Shipments and Service Items

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Posted on by Community Member Microsoft Employee

Hi,

Can anyone help on this one:

Customer uses shipments, and raises delivery notes via the shipments. Invoicing runs in batch based on delivery notes, hence the delivery notes raised via shipments are invoiced.

Problem is delivery costs. These are set up as service items, the stock model group for these allows physical and financial negative stock. The shipment activation fails as the delivery service item cannot be reserved – service items do not have stock.

You can delivery update the service item via the sales order if there is no output order / shipment.

We have to run the invoice update based upon the delivery note and shipments are an ideal way to load per trailer/truck.

So, any ideas on how this should be set up so that the delivery cost service item is picked up by invoicing the delivery note generated via shipments?

Hope that makes sense.

Thanks.

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Brandon Wiese 17,788 on at

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Re: Ax 4 - Shipments and Service Items

Why not add the delivery charge as a misc. charge on the Sales order header instead of as a service item?