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Customer experience | Sales, Customer Insights,...
Suggested Answer

Export To Excel Security Role

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Posted on by 5

Hi

I hope you guys are doing well.

My question is that I have unchecked the "Export to Excel Security Role" but still user can see the "Export To Excel" Button.

Can anyone help me please

Export-To-Excel-Role.PNGpastedimage1614668945643v1.png

I have the same question (1)
  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    First, make sure that all of the user's security roles (including the security role of the owner team) do not have the Export to Excel permission. Because security roles take the highest privilege among themselves, a user has the Export to Excel privilege as long as one security role has it.

    Second, can user export to Excel for all entities? or just Account?

  • Anyone Profile Picture
    42 on at

    Hi Partner

    I have checked all security roles and of user and owner team as well but it did not work. And second, Yes User can export to Excel for all entities

  • Suggested answer
    LuHao Profile Picture
    40,892 on at

    Hi partner,

    One possible reason is that the command of the Export to Excel button has been changed, so we need to use Ribbon Workbench to check.

    This is the download page of Ribbon Workbench: http://www.develop1.net/public/rwb/ribbonworkbench.aspx

    This is the basic tutorial of Ribbon Workbench: https://community.dynamics.com/crm/b/develop1/posts/mastering-ribbon-workbench-2016

    After importing Ribbon Workbench into D365, create a custom solution, and then add Application Ribbons to the solution.

    pastedimage1609223435054v2.png

    Open Ribbon Workbench and open the solution, right-click EXPORT TO EXCEL and click Custom Command.

    pastedimage1609223386492v1.png

    Check if it has a display rule Mscrm.ExportToExcelPrivilege, and if its PrivilegeName is ExportToExcel.

    pastedimage1609223542227v4.png

    pastedimage1609223651198v5.png

  • 98a9b40b-3e9d-4eb7-9d46-0c10180b4891 Profile Picture
    5 on at

    Yes it has display rule Mscrm.ExportToExcelPrivilege and its privilege name is ExportToExcel

  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    Please clear the browser cache or change the browser.

    If all did not work, I would recommend you raise a support ticket.

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