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Service | Customer Service, Contact Center, Fie...
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Entity Catalog - Can´t add records - Error Catalog must start with a valid customization prefix

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Hello! 

Please your kind help. I get this error:

"Export key attribute uniquename for component Catalog must start with a valid customization prefix"

pastedimage1605035739480v1.png

"Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: Export key attribute uniquename for component Catalog must start with a valid customization prefix.Detail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>3e3c1b52-4209-4e66-8f84-5709e2b79dd9</ActivityId>
<ErrorCode>-2147088211</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>ApiExceptionSourceKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService</d2p1:value>
</KeyValuePairOfstringanyType>

When trying to add new records.  The entity: Catalog, Is an Out Of The Box entiy.  I need to use it to have "a catalog" needed for the Customer Service App.

This entity has not been customized.

Please your kind help.

Thanks in advanced.

  • Community Member Profile Picture
    on at
    RE: Entity Catalog - Can´t add records - Error Catalog must start with a valid customization prefix

    Hi Roxana,

    Maybe you can refer following link:

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/243041/sendermailboxid-field-on-custom-activity-entity-makes-solution-import-fail/677063

    https://social.microsoft.com/Forums/en-US/2c4eb78f-68ce-478c-801d-ec5f07efa3c3/import-solution-failure-on-crm-online?forum=crmdevelopment

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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