Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Answered

Quick View form cannot display after upgrade to V 9.0.24.8

Posted on by 20

Hi all,

I have a Dynamics CRM 2013 and upgraded to the latest version 9.0.24.8. After that, I found the quick view form with a subgrid cannot display normally on the entity form. If I expanded the tab by default and refresh the form, it will be fine. I would like to know whether it is a known issue and any plan to fix it.

pastedimage1614654624351v1.png

  • Verified answer
    Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    Hello,

    In the form editor, try to put the tab as expanded by default where the quick view exists and test if it will work

  • Suggested answer
    MehranBre Profile Picture
    MehranBre 730 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    hi,

    Yes, I always have doubts about updating to the latest version and I usually use lower versions.

    Regards

  • WilfGong Profile Picture
    WilfGong 20 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    Maybe it is a new bug to the latest version, I am not sure.

  • WilfGong Profile Picture
    WilfGong 20 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    my update path: CRM 2013->CRM 2015->CRM 2016->D365 8.2-> D365 9.0

    I have restarted my web server and tried it does not work.

  • Suggested answer
    MehranBre Profile Picture
    MehranBre 730 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    Did you update directly to this version?

    Did you not get a result by resetting IIS on the server?

    regards.

  • WilfGong Profile Picture
    WilfGong 20 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    It happened for all users

  • MehranBre Profile Picture
    MehranBre 730 on at
    RE: Quick View form cannot display after upgrade to V 9.0.24.8

    hi,

    for a user this happened or for all?

    Best Regards.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans