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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error during installin...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Error during installing CRM 2011 Reporting Extensions setup, Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine.

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Posted on by Yiren 30

Hi all,

The installation of Microsoft Dynamics CRM 2011 completed successfully, and then when installing CRM Reporting extensions setup, i encountered error during the system checks.

and it says that my environment checks is error :

Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine.

I dont understand the error, because I have already Installed the SQL Reporting Services along with SQL Server 2012 installation.

Kindly help.

Thanks much.

Environment Check error

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,983 Moderator on at

    HI,

    Check below links wich might be helpful.

    weblogs.asp.net/.../unable-to-validate-sql-server-reporting-services-report-server-installation-error-while-installing-srs-data-connector

    dynamics365authority.com/.../unable-to-validate-sql-server-reporting-services-report-server-installation-error-while-installing-srs-data-connector

    Please mark my answer verified if i were helpful

  • Yiren Profile Picture
    Yiren 30 on at

    Hi Bipin,

    Thanks for the reply.

    I saw that suggestion before, but i thought maybe it's not related ?

    because i'm installing CRM Extensions, and not CRM Connector for SSRS

    Anyway, maybe i'll try that solution later and update what i found

  • Yiren Profile Picture
    Yiren 30 on at

    Hi Bipin,

    [quote user="Bipin Kumar"]

    HI,

    Check below links wich might be helpful.

    weblogs.asp.net/.../unable-to-validate-sql-server-reporting-services-report-server-installation-error-while-installing-srs-data-connector

    dynamics365authority.com/.../unable-to-validate-sql-server-reporting-services-report-server-installation-error-while-installing-srs-data-connector

    Please mark my answer verified if i were helpful

    [/quote]

    I've tried to do as the link said.

    But could you please advise about the install-config.xml ?

    as i couldn't find a xml that named install-config

    In this path "C:\Install CRM 2011\Server\amd64\config"

    i found this "install.xml" file (not "install-config.xml"), is that the right one to copy and edit ?

    It only contains :

    <releases>

    <release version="5.0.9688.583" progress_range="100" location="5.0\configrelease.xml"/>

    </releases>

    and i added these below of the <release> tag :

    <Patch update="true">C:\Install CRM 2011\Server\amd64\SrsDataConnector\SRS_ENU_amd64.MSP</Patch>

    <reportserverurl>crm-vbox/.../reportserverurl>

    And run the installation using cmd line, but i got an error.

    as i saw in the log, it said :

    11:35:28|   Info| User: Administrator.

    11:35:28|   Info| Invoked with command line: SetupSrsDataConnector.exe  /CONFIG "C:\Install CRM 2011\Server\amd64\SrsDataConnector\install.xml"

    11:35:28|   Info| Running C:\Install CRM 2011\Server\amd64\SrsDataConnector\SetupSrsDataConnector.exe

    11:35:28|   Info| Loading bootstrap library C:\Install CRM 2011\Server\amd64\SrsDataConnector\SrsDataConnectorSetup.dll

    11:35:28|   Info| Microsoft Dynamics CRM Reporting Extensions is not currently installed.

    11:35:28|   Info| Closing bootstrap library C:\Install CRM 2011\Server\amd64\SrsDataConnector\SrsDataConnectorSetup.dll

    11:35:28|   Info| Beginning to parse configuration file 'C:\Install CRM 2011\Server\amd64\SrsDataConnector\install.xml'

    11:35:28|  Error| Error parsing config file(HRESULT = 0xC00CE555) (configfileparse.h:CConfigFileParser::Parse:435).

    11:35:28|   Info| Clean up the BITS downloader.

    Is that install.xml not the right one ? if yes, then which file should i use :(

  • Suggested answer
    SS-01100907-0 Profile Picture
    SS-01100907-0 on at

    During the installation when you see the report server URL page copy the URL and paste it in browser and verify if t=it is accessible or not. If not open SSRS configuration wizard and reconfigure the service and copy the URL. Next time you run the CRM installation manually put this URL into the SSRS url box.

  • Yiren Profile Picture
    Yiren 30 on at

    Hi Soumen,

    is this what you mean by report server URL ? (this is from SSRS which i have already installed)

    7178.ssrs.PNG

    Fortunately , i have take a screenshot of this when i was installing the CRM Server, so i can show you the screenshot below.

    Is below the URL that you mentioned should be the same as the one above ?

    CRM-Report-Server-URLs.png

    But i dont have any error during the installation for the CRM Server, i only struglling with the installation of CRM Report extensions now.
    do i have to reinstall the CRM Server ? or is there any way i could do to edit the URL to match with the SSRS URL above ?

    Thanks :)

  • SS-01100907-0 Profile Picture
    SS-01100907-0 on at

    Hi,

    Are you able to browse the URL mentioned in the 2nd screenshot? if not then try the URL present in the first screenshot .

  • Yiren Profile Picture
    Yiren 30 on at

    Hi Soumen,

    I could browse both of the URLs.

    (SSRS and CRM)

    5658.url1.PNGurl2.PNG

    I think it's not the URL problem, as i also saw other people setting with different URL too and it's working.

    If you have any other ideas, please lemme know..

    Thanks much

  • Yiren Profile Picture
    Yiren 30 on at

    i think what you mean should be the same URL is between the web service URL and CRM one.

    It's the same, which is below url :

     pastedimage1600238987679v1.png

    So url seems not to be the problem here, since it already the same.

    But the CRM Report Extensions still error :(

  • Yiren Profile Picture
    Yiren 30 on at

    Please help me anybody, i'm quiet urgent for this CRM Reporting extension installation

  • Yiren Profile Picture
    Yiren 30 on at

    Is it because i have Domain Controller for the active directory in the same computer ?

    Btw i was installing CRM 2011 with SQL Server Reporting Services 2012.. is it compatible ? because it seems cannot find the Reporting Services

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