You’re offline. This is a read only version of the page.
196
If a user tracks an email hat has a regarding case, the following Infos for the case are displayed:
The problem with this is, that we don't want the Case Number to be displayed there. However, if I check the Dynamics for Outlook App, only one Form for the case entity is selected. And it doesn't look like this. Is there a way to customize this view/form or at least find out, which form is displayed here?
Share
Report
All responses (
Answers (
