Hi Marco,
Thank you very much, I guess I have to do that.
Best Regards.
KL
Hello KL,
Hope you are doing well. I have asked around and the answer was that this needs analysis in standard BC or standard NAV. Maybe you can raise it via your partner or CSP to Microsoft support.
Thanks.
Hi Marco, Thanks for your reply. I saw the video, the issue is not so much how to create opportunities and the sales cycle but how to explain how the funnel report works. In one opportunity, the same stage has been triggered once and an update is triggered later. In the funnel, under that particular stage which is triggered twice in 1 opportunity, that stage reports 2 opportunities though it should be 1. Eg. Opportunity 0001 has 2 repeated sales cycle stage at step 3, funnel would report step 3 as having 2 opportunities - why or what is the logical explanation? I would understand if step 3 counts as 1 opportunity (no matter how many updates on same step, the opportunity should still be 1 count but the funnel reports the multiple repeats as multiple opportunities).
Best Regards.
KL
Hello,
The way the sales opportunity works is explained here:
Hope it helps. If not, please do report back into this forum.
Thanks.
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