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Microsoft Dynamics AX (Archived)

Consolidate posted Credit Note into One Credit Note (AX2012)

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Posted on by Zye

Hi All,

I have a scenario:

I have posted a credit note with wrong quantity. After I revised the credit note and post it again, i will have 2 invoice number.

Is it possible to consolidate 2 credit note into one? Please help

Thanks.

Zee

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Weaveriski 23,620 Moderator on at

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No it is not possible. You have a posted legal document with a unique identifier, you will have to have "undone" this with an invoice depending upon how you processed it, and the second credit note remains - you would apply the correction to the original to close it off. What you cannot do is combine two posted transactions into one new one - it is posted.

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Zye on at

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What do you mean "undone" this with an invoice depending upon how you processed it?

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Weaveriski 23,620 Moderator on at

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Undone through adding a line to the invoice, adjusting with miscellaneous charges, creating a financial entry, processing a sales return and crediting etc etc - depends how you are now adjusting the error.

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