Microsoft Dynamics AX (Archived)

Sales order

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Posted on by lally

19,790

Hi ,

In our environment When user post the sales order packing slip , system not posting the packing slip accounts .

We are implementing AX 2012 to trade company and most of the time need to purchase the new material . Client will issue the Purchase order for the new item and receive the material ., invoice will be received later .

When i post the PO packing slip , system post the packing slip accounts.

Then same un invoiced material need to dispatch to the customer , so user will create the sales order and enter the sales order amount and post the packing slip

Even i had done the follwing configuraiton.

Inventory Model Group

Stocked product - Yes

Post physical inventory - yes

Post packing slip ledger -Yes in AR parameters.

Scenerio :

I have done the above configuration and created a new item , created the sales order value $10000 and posted the packing slip , but not posted any packing slip accounts .

What could be the wrong and did i miss any setup ?

Please help me

Thanks and Regards

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Weaveriski 23,616 on at

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RE: Sales order - packing slip accounts issue.

I know, but you asked me what to do so I gave you all options (you made a decision without understanding the ramifications so you need to review the decision), and as I said put a base cost against the item - the cost on the released product itself - that would then work.
lally 19,790 on at

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RE: Sales order - packing slip accounts issue.

Thank you for the reply.

As i said that we do not want to maintain the costing versions. Apart from the costing versions where we need to maintain the item cost to pick up the sales order packing slip accounts ?
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Weaveriski 23,616 on at

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RE: Sales order - packing slip accounts issue.

You overcome the problem by telling AX a starting cost that is not 0 :-) You have set the cost to 0 and the costing version to 0 and not invoiced the PO so AX only knows it as 0 until it gets updated. What does the accounts department want? I ask because when you posted the question you thought this was sales revenue but now it is cost and you have not defined a cost. If they want to see the GSNI inventory value they need to give AX a starting point and they are not.
lally 19,790 on at

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RE: Sales order - packing slip accounts issue.

[quote user="Weaveriski"]you could have a base cost or a cost in the costing version[/quote]

Thanks Steven ,

Our client is trade business , so we decided that no need to maintain the Costing versions as you suggested and another thing is that we will receive the invoice at a later point , so how to over come the problem. ?
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Weaveriski 23,616 on at

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RE: Sales order - No posting to packing slip accounts issue.

You are moving your inventory out of your business, so it posts the cost of the item to goods shipped not invoiced in essence. It would post revenue to the packing slip revenue accounts. The packing slip accounts are debited with the cost of inventory if post physical inventory is selected in the inventory model group.

As stated - invoice the PO, resell and see the cost of inventory post to the packing slip accounts.

You do not need to actually invoice the PO, you could have a base cost or a cost in the costing version - but if all of these are 0 it will post 0 because until you invoice the purchase order the cost remains at 0, and posting 0 means no entries are made - which is what you are seeing.
lally 19,790 on at

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RE: Sales order - No posting to packing slip accounts issue.

[quote user="Weaveriski"]because if you have 0 cost it will not post to the ledgers[/quote]

Thank you steven ,

We are implementing AX 2012 to trade company and most of the time need to purchase the new material . Client will issue the Purchase order for the new item and receive the material ., invoice will be received later .

When i post the PO packing slip , system post the packing slip accounts.

Then same un invoiced material need to dispatch to the customer , so user will create the sales order and enter the sales order amount and post the packing slip .

But it is not posting the sales order packing slip accounts.

Packing slips accounts should post the sales order value . Why it is considering the Item cost for sales order packing accounts.

Why it is considering the Purchase order cost ?

This is what i am not understanding .
Weaveriski 23,616 on at

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RE: Sales order

a) In the costing version (Or update purchase and cost prices and invoice the PO and repeat the test).

b) because if you have 0 cost it will not post to the ledgers

c) see b

c2) Purchase order with cost is not relevant, it uses the item cost I believe.

Invoice this one then run the test again and see the packing slip accounts hit.

There are some other possibilities but ruling out zero cost is your first starting point.
lally 19,790 on at

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RE: Sales order

Thank you for the reply pioneers,

a) where we need to define the Item cost price ?

b) Why i need to maintain the Item cost ?

c) what is the link between item cost to the Packing slip accounts ?

c) For your information , even i posted the purchase order with the cost , still system is not posting the packing slip accounts during sales order packing slip ?

Your help is highly appreciated.
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Community Member Microsoft Employee on at

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RE: Sales order

As mentioned by Andre, if the item cost price is zero there won't be any voucher created. One more thing to confirm would be that the product type should not be service.
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André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at

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RE: Sales order

Hi Lally,

Can you check and provide the answers on all my questions?

It is also possible that it is due to the value of your product. Are the goods purchased or posted with a cost price? Can you check if the cost price on the sales inventory transactions do have a value or is zero? If it is zero, no ledger transactions are created.

@Nitesh, you are correct about reversing, but that will create additional ledger entries.