web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics NAV (Archived)

Goods Received Not Invoiced, but PO is deleted

(0) ShareShare
ReportReport
Posted on by

Hi

We have entered Goods Received QTY via PO - this is not invoiced. And this PO is deleted by user.

However this QTY was rejected and return to vendor/supplier, via Credit Memos at zero value.

Our problem now is that Inventory Valuation Report show a negative qty and value due to the QTY Received but not invoiced.

How can I  amend this?

*This post is locked for comments

I have the same question (0)
  • Amol Salvi Profile Picture
    18,698 on at

    Rather than passing credit memo you need to used Undo Receipt functionality to return the material

    Now i think you need to post an invoice to clear the qty

  • Community Member Profile Picture
    on at

    I would like to post invoice, but Ledger is correct.

    The Inventory Valuation is wrong due to the line received, but not invoiced.

  • Suggested answer
    tpupko Profile Picture
    2,048 on at

    Hi,

    You can create invoice and you function in the lines - Get Receipt lines

  • Community Member Profile Picture
    on at

    Yes, tried that.  But the issue was that the user know that it is wrong and go create a purchase return, so the qty is no longer there. But system still "waiting" for an invoice.

  • sanjaypandey20@live.com Profile Picture
    625 on at

    You can create a new PO with same order number, same vendor & same item, & update "Qty received" in PO line detail, then post invoice. it will post.

  • Suggested answer
    tpupko Profile Picture
    2,048 on at

    Hi,

    If you need to have this receipt - you can post invoice for receipt

    If you don't need to have this receipt - you can open posted receipt and using function Undo Receipt  cancel it

  • Community Member Profile Picture
    on at

    [quote user="NEPSG_FIN"]

    Hi

    We have entered Goods Received QTY via PO - this is not invoiced. And this PO is deleted by user.

    However this QTY was rejected and return to vendor/supplier, via Credit Memos at zero value.

    Our problem now is that Inventory Valuation Report show a negative qty and value due to the QTY Received but not invoiced.

    How can I  amend this?

    [/quote]

    I think there is a customization.... You can't delete a PO if there are qty received but not invoiced.

    You need a partner support to "restore" a purchase order with expected data for invoice

  • Saurabh Shah Profile Picture
    4,560 on at

    I agree with this, NAV is not allowing to delete the PO if any open receipt (not invoiced) is available in system.

  • Suggested answer
    Maneesha Profile Picture
    5,891 on at

    agreed with others , its not allowed to delete ,

    can you inform what are the things have been done and what are the status on that item

  • Suggested answer
    Saurabh Shah Profile Picture
    4,560 on at

    Whether to post the invoice or undo the receipt, it is mandatory to have a purchase order since on posting of these events , system will go for updating the purchase line and if the purchase line is not available then it will give the error.

    As Sunjay suggested, please create new po with same number and items (You need to update the received qty field which might need help of your development partner or you can try the rapid start to update the line)

    Regards,

    Saurabh Shah

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics NAV (Archived)

#1
HoangNam Profile Picture

HoangNam 7

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans