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Customer experience | Sales, Customer Insights,...

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Tracking Internal User Emails

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Posted on by Glenn.J

Hello,

We would like to track emails sent from our members (account, contact + some custom entities).

However, we do not want to track emails sent from user accounts, unless they are going to an account, etc.

Is there a way to exclude USER from the automated email tracking?

Thanks in advance.

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Karim Rios Microsoft Employee on at

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Hello,

There is not posibility out of the box please check docs.microsoft.com/.../email-message-filtering-correlation and https://docs.microsoft.com/en-us/power-platform/admin/associate-email-address

The only option would be to use a Workflow or Flow to clear out the undesired messages

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