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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / CRM 4.0 - Rollup 6 fil...
Customer experience | Sales, Customer Insights,...
Suggested Answer

CRM 4.0 - Rollup 6 files download

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Posted on by Daniel80 5

Hello,

I must upgrade CRM 4.0 (one old organization DB) from this version to 2016.

I have version upgraded to CRM 2011.

Without rollup 6 files of CRM 2011 I can't  upgrade to CRM 2013.

This files on download.microsoft.com are unavailable.

Does anyone have these files and can upload them somewhere safe on the net?

I have the same question (0)
  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Please take a look into below link:
    https://support.microsoft.com/en-us/topic/microsoft-dynamics-crm-4-0-update-rollup-21-6f719d92-18aa-d396-2f7f-26750e4fd389

    pastedimage1673860968959v1.png

    Thank You,
    Pradeep Rai.

  • Daniel80 Profile Picture
    Daniel80 5 on at

    ... but download site re-call the same Web site.

    I can't download this rollup :-(

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Yes you are correct.

    I would recommend you to create the support ticket for the same.

    Thank you.

  • Daniel80 Profile Picture
    Daniel80 5 on at

    Where can I create ticket (url) ?

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Please check below link:

    https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/billing-support?view=op-9-1

    Thank You,
    Pradeep Rai.

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