Customer experience | Sales, Customer Insights,...

Webresource url added in sitemap should "No data available" in mobile

(1) Share

Report

Posted on by ship

I have added a subarea in the sitemap which is supposed to open a web resource in dynamics. This web resource is working fine in the browser, but it says "No data available" on mobile.

Can anyone please help me with this?

I have the same question (0)

All responses (5)

Answers (0)

Suggested answer

Marco.P 2,405 on at

Like (0)

Report

Hi,

I assume you'e already enabled the web resource for mobile, right?

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/create-web-resources-iframe-mobile

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/iframe-web-resource-support-dynamics-365-phones-tablets

https://www.inogic.com/blog/2016/02/access-web-resources-from-dynamics-crm-tablet-and-mobile-apps/

Hope it helps,

Marco

Was this reply helpful? Yes No
ship 56 on at

Like (0)

Report

Yes, the web resource is enabled for mobile. Infact I am able to see it when I start navigating the app, but after few navigations it starts saying "No data Available". Checke navigating whith the same flow in browser but no such errors.

Was this reply helpful? Yes No
Seren S 402 on at

Like (0)

Report

We are facing the same issue here. After few navigations on other entities then try to open the custom sitemap URL and it fails.

Any idea?

Was this reply helpful? Yes No
J.G 185 on at

Like (0)

Report

Was there any resolution to this thread? Just noticed the same behavior.

Was this reply helpful? Yes No
Suggested answer

Seren S 402 on at

Like (0)

Report

Hi Jarrod,

Yes, we have a solution for this thread. Please check "Enable for Mobile" option in your web resource then publish it. It should work after the configuration.

Was this reply helpful? Yes No