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What is the filter logic on the Social Pane for Account?

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Posted on by CRM Learner 88

Does anyone know what the filter logic is on the Social Pane for accounts or how I can view it?

I am trying to determine why certain activities show up here versus others.

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Paul_Owen 2,027 on at

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RE: What is the filter logic on the Social Pane for Account?

By default it will be modified on, so this is why you may see an email from 2 weeks ago suddenly showing as today because someone replied to the email and therefore updated it.

Regards

Paul
mobeenmohsin on at

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RE: What is the filter logic on the Social Pane for Account?

Hi,

We can show configure different activities to show in filter using "Activities Tab Properties", you can go to form and click on activities tab properties where you can see filter activities. You can select all activities here to show in filter. Thank you.

Best Regards,

Mobeen Mohsin

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