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Hi guys. In the company when I work we use Dynamics AX and last time we have many problems with the client application. While AX2012 is running, it stops by an appcrash.
Solution found on web:
Cleanning users data named ax*.auc from %userprofile%\AppData\Local
Results: the client AX2012 again stops.
I attached events visor:
Depósito con errores 3661185455, tipo 1
Nombre de evento: APPCRASH
Respuesta: No disponible
Id. de archivo CAB: 0
Firma del problema:
P1: Ax32.exe
P2: 6.2.158.0
P3: 50a63c26
P4: StackHash_47be
P5: 0.0.0.0
P6: 00000000
P7: c000041d
P8: 748d4f69
P9:
P10:
Please help us.
Thanks
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If you have some idea which place is responsible (e.g. it happens when user opens a particular form), use debugging.
If you have no idea, generate a memory dump and upload it to LCS crash and hang analysis for a brief analysis. It should tell you more about where it happened and it might suggest some applicable hotfixes.
If you need even more, you'll need WinDbg and dig into the dump by yourself, but be aware of that it isn't easy if you've never done it before.
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