web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Link e-mails from Outl...
Small and medium business | Business Central, N...
Answered

Link e-mails from Outlook to customer card in Business Central

(0) ShareShare
ReportReport
Posted on by Maria Eriksson 93
I got a question from a client if it is possible to link an  e-mail from Outlook to customer card in Business Central?
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,045 Moderator on at
    Link e-mails from Outlook to customer card in Business Central
    I do not think you can do exactly what you are asking for. But there is a pretty neat Outlook add-on for Business Central that offers a lot of nice functionality for handling e-mail and Business Central.
    I suggest you look at the documentation around that here:
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 93,222 Super User 2025 Season 2 on at
    Link e-mails from Outlook to customer card in Business Central
    Hi, BC cannot be directly connected to Outlook like Sales.
    But if it is sent by BC, this can be done.
    Adding a Factbox to display the sent email (Link between mails and source entities)
     
    PS:
    Log emails using a shared mailbox and Graph API (Track email exchanges in BC)
     
    Add email attachments to Business Central records in Outlook (Outlook add-in)
     
     
    Hope this helps.
    Thanks.
    ZHU
     
     
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 2,828

#2
Sumit Singh Profile Picture

Sumit Singh 2,617

#3
YUN ZHU Profile Picture

YUN ZHU 1,861 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans