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Field Service Self scheduling Portal Issue

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Posted on by Talha Manzoor

25

Hi Everyone

I have configured Field service portal but i am facing /No time Available / issue how can i resolve ?

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Connected Field Service

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KoJaPD 111 on at

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Field Service Self scheduling Portal Issue

did you ever find a solution? I am facing the same issue. I have set incident types, enabled for C2, added characteristics to my resources, working hours,... but still I get "no time available" in the selfservice portal...

I see the portal makes a request to find available slots, but somehow none are returned;

https://xxxxx.powerappsportals.com/_services/apps/fieldservice/api/slots/{"itId";"d93348a8-fb27-ef11-840a-6045bd8dfd27","aId";"","acId";"936b419f-9f4b-e111-bb8d-00155d03a715"}

anyone knows what "itID" (incident type?), "aId" and "acID" are?
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AnilMurching on at

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Field Service Self scheduling Portal Issue

Hi,

We've seen this issue occur when one or more of the configuration steps in Create and configure the Field Service portal - Dynamics 365 Field Service | Microsoft Learn have not been completed, especially the step to configure the incident types (clicking on the "Enable for C2" button).

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Dengliang Li Microsoft Employee on at

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Field Service Self scheduling Portal Issue

Hi,

Have you set the validity time for the selected service product?

Create products or services for work orders - Dynamics 365 Field Service | Microsoft Learn

Best Regards,
Dengliang Li

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