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Service | Customer Service, Contact Center, Fie...
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Operating a Guide on the PC App

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Is there a way to allow users to operate the D365 Guide on the PC app? I would like for the end-user to have the option to use the PC app or the HoloLens app to operate a guide. 

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Operating a Guide on the PC App

    Hi Lopez2394,

    Unfortunately, it can't be achieved.

    Operators only can use the HoloLens app.

    About the Author and Operator user roles in Dynamics 365 Guides - Dynamics 365 Mixed Reality | Microsoft Docs

    pastedimage1661392665947v1.png 

  • Lopez2394 Profile Picture
    5 on at
    RE: Operating a Guide on the PC App

    Hi Thank you for your response. However, I was wondering if there was a way for Operators to use the PC app. I understand that the PC app is intended for Authors and it used to create/edit the guides. Is that possible?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Operating a Guide on the PC App

    Hi Lopez2394,

    Yes.

    There are two Microsoft Dynamics 365 Guides apps:

    • PC authoring app

    • HoloLens app, which has an Author mode and an Operate mode

    For more information, you can refer the following link:

    Download and install the Dynamics 365 Guides apps (PC and HoloLens) - Dynamics 365 Mixed Reality | Microsoft Docs

    Install the Dynamics 365 Guides PC app - Dynamics 365 Mixed Reality | Microsoft Docs

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