Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Suggested answer

RE: How to join customer account with main account in AX

Posted on by 20

Sometime the account department change the group of customer without transfer the balance to new  main account so if we could link the customer account with its main account it would be helpful

there is a report in gl called transaction origin it help somehow but it talks alot of time depend on transaction we have

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: RE: How to join customer account with main account in AX

    Hi rasheedkh.salem,

    If your accounting department changes the customer group without making sure that all balances of the respective customer are cleansed you will run into issues with reconciling AR and GL with the standard reporting tools.

    Why is it that they change the customer group?

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans