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Finance | Project Operations, Human Resources, ...
Suggested Answer

How many days of Production data was backed-up, stored, and maintained by Microsoft for D365F&O application.

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Posted on by 5

One of our customers is a public limited company looking for a data copy of 3 months old for internal data analysis on the issue we identified in logs. But in LCS, we were able to get only for 30 days using Point in time restore Production to the sandbox.

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  • Suggested answer
    Joris dG Profile Picture
    17,775 on at

    According to the documentation: docs.microsoft.com/.../database-point-in-time-restore

    You can use Microsoft Dynamics Lifecycle Services (LCS) to perform the point-in-time restore (PITR) for a sandbox user acceptance testing (UAT) environment. Microsoft maintains automated backups according to Microsoft Azure SQL defaults, up to a maximum of 30 days.

  • Raghurama chintalapati Profile Picture
    5 on at

    How can we get something older than 30 days as an exception?

  • Raghurama chintalapati Profile Picture
    5 on at

    SANDBOX is ok. But we want get Production data base copy into sandbox or assert library which is 3 months old

  • Suggested answer
    nmaenpaa Profile Picture
    101,160 Moderator on at

    By refreshing data from prod to sandbox every 30 days and exporting it from sandbox to LCS. But you can't access data over 35 days old if you didn't do this.

    What kind of data is it that you need? All posted transactions are anyway available in your system from the entire lifetime of the system.

    Additionally, you can configure database logging to track changes in setup data.

  • Raghurama chintalapati Profile Picture
    5 on at

    This is special business case : I provide details below

    On 9/XX there was a change in the system which turned off database logging on the vendor table. On 11/XX it was turned back on. XXXX as a public company needs to ensure completeness to their external auditors on every change to the vendor table. In order to ensure completeness they need a dump of the vendor table from 11/XXX one day after we turned logging back on and 9/XX one day before logging was turned off.

    From there with excel exports they can do a pivot in excel which will highlight everything that changed and compare to their paper tracking. We need to get a back up as close to 9/XXX as possible to minimize the amount of reconciliation work that XXXX needs to do.

  • Suggested answer
    nmaenpaa Profile Picture
    101,160 Moderator on at

    Thanks for sharing the details. As mentioned, unfortunately you can't get such information anymore. In general it's very important to identify these kinds of requirements before the golive and plan a data retention / logging strategy that serves the audit needs. The technical possibilities and limitations can be found in documentation.

    The answer to the audit requirement is database log. If you need a second layer behind it, you might need to store exported backups (weekly, daily, hourly, whatever you need). It's possible but requires manual work. Or, evaluate db log setup changes often so that you catch them before 30 days have passed.

    What you can see do is to review all vendor payments from that timeslot and check that all bank accounts are correct. And verify all vendor bank accounts.

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