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Sales - Credit note

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Posted on by STP

207

Users post a sales order, but they found it is incorrect.

Therefore, they post a credit note without using 'Credit note' function, as a result, there is no linkage between the original sales order (e.g. SO001) and the credit note (e.g. SC0001). It causes the inventory cost is incorrect.

They were trying to create a new sales order and click 'Credit note', but they cannot find the original sales credit note (e.g. SC001).

Actually, it is found that the function 'Credit note' only shows free text invoice and sales order, the page does not include 'Credit note'.

It doesn't happen in AP, only happens in AR.

Anyone knows how do we create a sales order against the sales credit note?

e.g. SC001

Cannot find above posted credit note 001660 in a new SO:

Thanks.

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STP 207 on at

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Sales - Credit note

But this is a functionality to link to link a quantity on a specific issue inventory transaction to a quantity on a specific receipt inventory transaction.

It doesn't help the cost when the linkage is correct.

I used the inventory cost adjustment finally.
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BillurSamdancioglu 15,786 Most Valuable Professional on at

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Sales - Credit note

Hi,

For costs to be correct if you do not create a credit note then you can just mark inventory transactions.

https://learn.microsoft.com/en-us/previous-versions/troubleshoot/dynamics/ax/description-of-marking-functionality-used-in-inventory-transactions