web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Sales - Credit note

(1) ShareShare
ReportReport
Posted on by 1,080
Users post a sales order, but they found it is incorrect.
Therefore, they post a credit note without using 'Credit note' function, as a result, there is no linkage between the original sales order (e.g. SO001) and the credit note (e.g. SC0001). It causes the inventory cost is incorrect.
They were trying to create a new sales order and click 'Credit note', but they cannot find the original sales credit note (e.g. SC001).
Actually, it is found that the function 'Credit note' only shows free text invoice and sales order, the page does not include 'Credit note'.
 
It doesn't happen in AP, only happens in AR.
 
Anyone knows how do we create a sales order against the sales credit note?

e.g. SC001
 
Cannot find above posted credit note 001660 in a new SO:
Thanks.
  • Suggested answer
    BillurSamdancioglu Profile Picture
    21,448 Most Valuable Professional on at
    Hi,
     
    For costs to be correct if you do not create a credit note then you can just mark inventory transactions.
     
  • STP Profile Picture
    1,080 on at
    But this is a functionality to link to link a quantity on a specific issue inventory transaction to a quantity on a specific receipt inventory transaction.
    It doesn't help the cost when the linkage is correct.
     
    I used the inventory cost adjustment finally.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 528 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 455 Super User 2026 Season 2

#3
CU10121822-0 Profile Picture

CU10121822-0 376

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans