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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX 2012 Payment fees
Microsoft Dynamics AX (Archived)

AX 2012 Payment fees

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Posted on by Karen Hanley 815

Has anyone tried using Payment fees in AX2012?

I setup a payment fee connected to method of payment EFT in Accounts Receivable, I have 2 scenarios with possible issues or I am missing a setup.

1. If I enter a customer payment journal, the automatic payment fee of $12 that was setup for payment method EFT, will only auto-calculate if I go into Functions - Settlement.  If I do not go into settlement, the fee does not calculate and my journal is posted incorrectly.  Note: when I go into settlement, I do not make any changes, I just open and close it.  Doing that extra step brings in my payment fee with the correct amount and GL account.  Is there a way to avoid that extra step?

2.  If I manually select my payment fee from the customer payment journal lines, it is not bringing in the GL account that I preset on my payment fee setup.

Can anyone offer help on either scenario?  Could I be missing a setup or is this a bug?

Thank you for any help!

KJ

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  • Verified answer
    Karen Hanley Profile Picture
    Karen Hanley 815 on at

    Issue #1  has been resolved with hot fix from MS.

    Issue #2 Work around: Link the fee to the method of payment with a $0 amount.  This will default the GL account from the payment fee setup.

  • Mansoor Ali Profile Picture
    Mansoor Ali 80 on at

    Hi KJ,

    Can you tell the hot fix name... i am facing the same problem... the payment fee is not picking in the payment voucher.

    Can you clear me more on Issue#2

  • Karen Hanley Profile Picture
    Karen Hanley 815 on at

    Issue #1 was fixed a year ago , so it should be included in the cumulative updates.  I dont have the hotfix name.  I strongly recommend you load the cumulative updates if you have not already.  AX2012 out of the box has lots of issues.  The crucial ones are fixed in CU1 and CU2.

    Regarding #2, in order to get the GL account to show up, I had to put in an automatic fee, but since for Credit cards, I dont know the fee, I made the amount $0, so that I can fill in amount during data entry.

    I hope this helps.

  • lally Profile Picture
    lally 8 on at

    Hi KJ,

    Regarding the Issue #2 , which GL account you are talking  ?

    Can you explain about the normal entries in the second scenario ?

  • lally Profile Picture
    lally 8 on at

    Hi All ,

    In the payment fee setup i have selected the ledger account and journal type - Daily and define the amount also.  The same Payment Fee ID attached to method of payment .

    Now i have created the Vendor paymnet journal ,selected the corret method of paymnet, and offset account as bank , but Payment fee not updated automatically . ( I tried many times )

    then i again i have changed the setup instead of Ledger account , selected Vendor and journal type as Vendor disburse ment .

    But this automatically it is updated in Payment journal .

    Can i know why it is not updated for the G/L account ?

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