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Microsoft Dynamics AX (Archived)

Error in all reports "The target principal name is incorrect"

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Posted on by Community Member Microsoft Employee

Dear All,

we are using AX2012 R2 and all users now are getting an error in all report "The target principal name is incorrect".

Initially it's working fine. Suddenly AX service was not starting due to error in event viewer related to SYSTIMEZONESVERSION and after trying to update it manually and put again the previous value the service started !!.

But still all report not working and give this error "The target principal name is incorrect".

Could you please let me know How to resolve this error?

And what was the reason of the first issue (ax service) as we did not change any thing in our environment .

Thanks!

Regards.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error in all reports "The target principal name is incorrect"

    Thanks Dinkar for your fast reply

    it was relay helpful and appreciated

    now all reports worked again .

    But now i got other error only in printing journal "Maximum number of items that can be serialized or deserialized in an object graph is '65536'. Change the object graph or increase the MaxItemsInObjectGraph quota."

    Thanks again

     

  • Verified answer
    startax Profile Picture
    startax 1,845 on at
    RE: Error in all reports "The target principal name is incorrect"

    HI,

    This happens when you change the AOS service account.  The XML in the AX config file for WCF contains a whole bunch of lines that say

    <userPrincipalName value="AosUser@YourDomain.com" />

    Just open AX Client Configuration utility and refresh your configuration (and Business Connector) that you are using.

    Also, check your Business Connector configuration, because I believe that is what SSRS uses by default if you don't have a custom AXC for it.  If you do have a custom one, make sure to refresh that one too.

    Then stop/start your SSRS instance.

    community.dynamics.com/.../213729

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