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Commerce forum

Login to the retail store front

Posted on by 20

Hello experts!

i'm trying to to make a login with the google IDP to the retail store front. on a Microsoft Dynamics 365 for Finance and Operations (10.0.4) environment. But i keep getting the following error message:

"TypeName": "UserAuthorizationException",
 "Exception": "{\r\n  \"ErrorResourceId\": \"Microsoft_Dynamics_Commerce_Runtime_CommerceIdentityNotFound\",\r\n  \"LocalizedMessage\": \"Could not resolve employee's identity. Probably due to the user's external identity is not being mapped to an employee.\"\r\n}",
 "CorrelationId": "0a10cf7d-72d0-4c8b-954c-8b950ddd8224"

is any one familiar with this and have any solution? 

best regards!

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  • Neeraj Chawla Profile Picture
    Neeraj Chawla 1,147 on at
    RE: Login to the retail store front

    On Worker, you need to associate the employee to the worker by associating the existing identity or creating the new identity. This validates the user while activating the device.

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