Issues while sending any report to email using outlook.

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Posted on by MaheshReddy M

Hi Experts,

I'm sending an SSRS Report to email using outlook and version is AX 2012 R3 CU10 using batch\ direct getting the below error.

Method 'getDefaultFolder' in COM object of class '_NameSpace' returned error code 0x8004011D (<unknown>) which means: Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance.

SMTP parameters are in place correctly, can someone please help me on this?

Thanks in Advance!!

Regards

Mahesh

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Vilmos Kintera 46,149 on at

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SMTP issues have been discussed in many threads on this forum, you could use the search to find relevant information. For example in this topic:

[View:https://community.dynamics.com/ax/f/33/p/252582/705308:750:50]

Your terminology is not correct though, it is not Outlook that sends the e-mail since that is a client-side application, but it should be your mail server (Exchange, Office365, SMTP servers, etc.)

You could check the specific error message in a CDO error messages list, and follow the link provided to troubleshoot if your mail settings and mail server are correctly set up indeed.

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