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Upgrade from PSA to PO

Posted on by 52


I have been trying to upgrade from PSA to PO lately.

Even when we accomplish all the pre-requisites (we even created a sandbox environment withouth data but with all of the customizations from PROD), we keep getting this error:


PackageImportFailed Import Failed status encountered.

It's important for us to keep the customizations, not the data at all. But this is getting in our way, not finding any solution at all.

If you know how to solve this problem, it'll be very helpful.


  • AsyaKf Profile Picture
    AsyaKf 4 on at
  • Dylan Cruz Profile Picture
    Dylan Cruz 52 on at
    RE: Upgrade from PSA to PO


    I think that I have tried this before because the process was not in the environment.

    Thanks for your advice

  • Ehab@gobiit Profile Picture
    Ehab@gobiit 60 on at
    RE: Upgrade from PSA to PO

    Try the following in a sandbox.

    Log into the CRM org> Advanced settings>Customizations>Customize the system> SdkMessageProcessingSteps

    Under the processes names, filter anything that contains "msdyn_projectparameter" and delete Project Service Core - Post Update of msdyn_projectparameter

    Try to install Project Ops again.

    Good luck.

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