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Session Id :
Microsoft Dynamics NAV (Archived)

Reopen Sales order

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Posted on by

How do I reopen a posted sales order in order recreate a warehouse shipment and create a new pick?

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  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    What do yo mean by posted sales order ? why do you want to reopen a sales order to create a warehouse shipment and create a new pick.

    Check this blog to get more information how to process a sales order

    https://community.dynamics.com/nav/b/olofsimrendynamicsnavblog/archive/2015/03/09/processing-of-shipments

  • Suggested answer
    Yogesh Kulkarni_ Profile Picture
    1,762 on at

    You cannot reopen Sales Order once posted.

    Please check the link suggested by Suresh to check Processing of shipments.

    -Yogesh Kulkarni

    Please verify, if you find answer helpful.

  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at

    Rather than opening same sales order create another sales order and process the same

  • Suggested answer
    Alex A Profile Picture
    2,870 on at

    Once all the line items on a Sales Order are shipped and Invoiced then this Sales Order generally gets archived and deleted - you'll then have a Posted Sales Invoice and a Posted Sales Shipment (and an archived Sales Order if you have that feature activated) . So the simple answer is you can't.

    However, you can likely accomplish whatever it is you are trying to do. If you'll provide us more information on what it is you are actually trying to achieve, and someone will be able to help you.

  • Suggested answer
    Maneesha Profile Picture
    5,891 on at

    Dear craigd241 ,

    You cannot reopen posted sales order , that means you already shiped it

    if you wanna return it you can use it .......

    you can use following 2 method  

    Option 1 : Sales Credit Memo

    Option 2 : Sales return order  

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