Trying to install Zetadocs Express on my laptop as a standalone installation for demo purposes. I have NAV 2013 R2 installed on the machine.
Get the following error when I run the Zetadocs setup.exe:
"Microsoft Dynamics NAV 2009 R2 or 2013 Role Tailored Client needs to be installed for this installation to continue"
Error log shows an additional message: Error 2732 Directory Manager not initialized*This post is locked for comments
Hello,
Sorry for delay in response.
We have found that on some systems the registry key mentioned above is stored within a GUID folder in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DynamicsNav71, instead of in the Dynamics71 folder itself. I believe if you add the reg key as described above then this should resolve the issue.
If issue is unresolved, please email support@equisys.com and we will investigate further for you. I will post an update here when we find resolution.
Kind regards,
Hello,
Please can you check if the following registry key exists on your PC:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DynamicsNav71
It should contain the following String Value:
Value name: DisplayVersion
Value data: 7.1.35473.0
If the above doesn't exist, add manually and try running the Zetadocs Express installer again. Please let me know if this resolves the issue or not.
Kind regards,
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