HI - we have D365 ce/sales/f&O, do we need extra licenses to use customer voice?
HI - we have D365 ce/sales/f&O, do we need extra licenses to use customer voice?
HI - thanks, that is great. I didn't see it in the list under org/settings, do you know how I 'switch it on'?
Hi,
Customer Voice is included within your Dynamics365 Sales Enterprise, and you do not need to buy additional license to use it. However, you can purchase additional responses should the allocated volume not suffice. Please go through the following documentation for more details:
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,269 Super User 2024 Season 2
Martin Dráb 230,198 Most Valuable Professional
nmaenpaa 101,156