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Customer Service forum

Mobile Preview is not showing

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Posted on by 5

I have mobile enabled on the entity but under form -> preview it doesn't show Mobile client and only shows desktop client . anyone has a solution for this ? I am using Chrome 

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  • Community Member Profile Picture
    on at

    Hi,

    I have the same issue with you when I use Dynamics 365 Online. However, I could see this in Dynamics 365 On premises.

    BR,

    Judy

  • Community Member Profile Picture
    on at

    for me, using Internet Explorer or Chrome are the same, no display.

  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at

    In v9 MoCA Client is replaced by UCI for mobile apps. So It’s a new infrastructure & preview is not relevant.

    Latest updates might have removed that option, we are not seeing that & we don’t remember when it was removed.

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