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Customer experience | Sales, Customer Insights,...
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error importign excel

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Posted on by 25

Hi to all, ijm try to import xcel file xlsx but i have error , if i export in csv and import , the process work. 

The error is invalid format

thanks in advance

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  • Suggested answer
    Gustavo Longo Profile Picture
    on at

    Hello Vicenzo,

    I hope you are well and safe.

    My first suggestion would be to validate the Excel file, however, maybe it is not so easy to identify the invalid column of format.

    So, try to use Download a template for data import in order to download a proper Excel file for specific entity/table.

    Regards,

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