Gsuite domain to dynamics 365 CRM

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Posted on by Bharadwaj

Hi experts

We are implementing a project ,where customer is in Gsuite and using their custom domain name..(abcd@companysample.com) now customer purchased some Dynamica365 CRM licenses , now how to use customer custom domain email address to dynamics 365 CRM username and email integration

Please provide your valuable solutions

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Satish Tiwari - CRM on at

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Hello,

You can use Server Side Synchronization as Gmail is one of the Supported email service configurations for server-side synchronization. However, Appointments, Tasks and Contact synchronization is not supported through server side sync for Gmail and you can find more details here - https://docs.microsoft.com/en-us/power-platform/admin/supported-email-service-configurations-server-side-synchronization

You can explore this article - https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/mt622063(v%3dcrm.8) to know about how to configure it.

Let me know if you have any questions.

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