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Is there a work around that will allow me to void checks when another person is working on balancing the bank statement? Right now I am sitting with 10 checks to void and the system will not let me do so as another employee has some issues with the bank statement and I can't reverse the check.
Thanks
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Quick question Tharanga,
When you said delete the lines from Bank statement, did you mean All The Lines? We were not able to figure out how to just delete the line that was for the check that was to be voided.
I am revisiting this issue. When my supervisor opened the bank statement, she went to the line where the entry was for the check we wanted to void in NAV 2013. Without voiding the whole bank statement, we were not able to figure out how to delete the one line to void one check. When I read Vishal Salot's answer I thought all we had to do was find the entry and delete. Please clarify this for me.
Thanks
our practices were BEST, now we're using NAV.
Our specific issue is that our bank has a 15% error rate (this is a real number, and actually on the 'good' side of reality) on bad check numbers and/or clearing amounts. It takes quite a long time to cull through the cleared check register finding these errors. Much like NAV, our bank is not going away, we have to deal with it. The problems just compound.
What you can do is ask the user to delete the lines from Bank statement and after that you will be able to reverse it.
Raokman : NAV will be a perfect solution if you have BEST practices practiced at your company. It seems you had a bad experience with the Dynamics NAV. If you need any support do let us know or you can directly talk to Dynamics NAV. Or else start a thread with your issues and people in the forum will be able to help you out.
This is why we don't use NAV's bank reconciliation.
Primitive, cumbersome, outdated, more work than it's worth.
Ask that person to delete the relevant lines from Bank statement. Otherwise, you need to wait for him to complete.
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