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Customer experience | Sales, Customer Insights,...
Answered

How to hide the cancel your Subscription Link

Posted on by 7

Hello,

we're trying to build a newsletter von internal purposes. Meaning, the newsletter will need to go to every staff member. When we check the Email without a "cancel your subscription" link we get an error warning. I'm aware that usually newsletter for marketing purpose are obligated to contain such a link but is there an elegant way to work around that?

Thanks in advance for any help or hint.

Anja

  • Anja Geee. Profile Picture
    Anja Geee. 7 on at
    RE: How to hide the cancel your Subscription Link

    Thanks a lot. That I'll do.

  • PaulineKolde Profile Picture
    PaulineKolde 635 Super User 2024 Season 2 on at
    RE: How to hide the cancel your Subscription Link

    In each email in the settings you can decide between the email type as commercial or transactional emails. You can read more about this here: Set email options on the Summary tab for sender, receiver, language, and designation (Dynamics 365 Marketing) | Microsoft Learn

  • Anja Geee. Profile Picture
    Anja Geee. 7 on at
    RE: How to hide the cancel your Subscription Link

    Thanks. Font size 0 - I hadn't thought of that *lol* Neat. Now can you maybe tell me, what exactly is the type transactional? What does it imply?

  • Suggested answer
    PaulineKolde Profile Picture
    PaulineKolde 635 Super User 2024 Season 2 on at
    RE: How to hide the cancel your Subscription Link

    Hi Anja,

    you can either change the email type to transactional then the subscription link is not necessary. Or you can also go to the HTML and change the font size to 0 for example, this would be a workaround.

    Hope this helps!

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