Hello,
I am trying to share Holograms models (mainly .glb files) with the technician operating Hololens remotely.
Kindly suggest if this is possible and how.
Regards,
Aarushi
This is not possible natively inside remote assist at this time. A user in the HoloLens can open a separate application while in a remote assist call and view .glb files that way, but Teams users will lose the ability to annotate once Remote Assist is no longer the active application. Only audio and video is available once a HoloLens user opens another application inside a remote assist call.
Hi,
Thanks for the response.
I just want the hololens user to utilize the hologram model I am viewing.
How can that be done.
When you say "Utilize" what do you mean?
If you want to show them a 3D model you are viewing on your desktop you can share your screen and the HoloLens user in Remote Assist will see a window open that shows your screen.
If you want them to see the actual 3D model and not your 2D view of the model, you will have to send it to them or have them upload it to their one drive and then have them open the model in a different application.
Hello Andrew,
I want them to see the actual 3D model and not my 2D view of the model.
I tried sending across the glb file to the hololens user, but it opened in the browser as a model for viewing purpose.
He was not able to incorporate that model and mount it in the hololens environment.
Correct, the HoloLens user will be able to view the model in the 3D model browser. If there are other actions you want them to take, for the use case you are describing, I think you will need some custom software development or another application that can provide the functionality you are looking for.
for the out-of-the-box HoloLens2, the only App installed on the HoloLens that can allow the user to interact with your .glb file is called "3D Viewer" - this app is very easy to use, but it is extremely limited in feature set and capability - it will fail to open all but the "simplest" 3D models (i.e. a model made up of no more that 10,000 polygons"
My users are pursuing the same use case being asked about here...to give the HoloLens user a "rich" ability to interact with the Holograms, you will need to purchase a third-party application and install it on the HoloLens - one vendor is theorem, but there are a few others.
Microsoft Mesh is inherently built for sharing .glb 3d Models with other users on the Hololens 2, but it requires 2 users with Hololens 2 (currently) to interact.However, Microsoft Mesh is a fully mixed reality app, same as Dynamics 365 Remote Assist. Only 1 fully mixed reality app can be open at a time in HL2, so we would have ability to switch programs to Microsoft Mesh and then play with the 3D model.Another avenue to consider is that we can open Microsoft Guides inside of Microsoft Remote Assist, and then watch the technician manipulate 3D models inside of that guide.
The user will be able to view the model in the 3D model browser.
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