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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Resource Scheduling Op...
Service | Customer Service, Contact Center, Fie...
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Resource Scheduling Optimization add-on price

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Posted on by Thomas Rath 665

Hi All

In the D365 licencing guide it states that "Resource Scheduling Optimization is an add-on capability for the Field Service application". I have looked at the D365 pricing page but I cannot find any pricing information. I have also tried searching for the option to purchase the add-on in my tenant's Microsoft 365 admin center but it is not listed.

The licencing guide states mentions that "the Resource schedule Optimization is licensed per resource included in the optimization process"

Does anyone have any idea that licensing cost is and how to purchase it???

Best Regards, Thomas Rath

I have the same question (0)
  • Timussch Profile Picture
    Timussch on at

    Ask through your partner account manager. The price is indeed depending on the amount of scheduled resources. I have not yet seen any public pricing, only the kinda cryptic SKU on the partner price lists...

  • Suggested answer
    dian74 Profile Picture
    dian74 2,477 Most Valuable Professional on at

    Hi Thomas,

    The subsciption is called Dynamics 365 Field Service - Resource Scheduling Optimization and is an add-on to field service. The price is indeed based on the number of resources. I believe the pricing was around $30 per month per resource, it should show up when you select to purchase it. 

    Please Mark as Verified if helpful

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