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Microsoft Dynamics NAV (Archived)

Error while creating a new instance in NAV

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Posted on by 4,188

Hi,

I'd created a new server instance and assigned unique port numbers to it but while starting the instance i get the below error.

error12.JPG

on checking the event viewer i get the error details as

Type: Microsoft.Dynamics.Nav.Management.Exceptions.NavServerInstanceException
SuppressMessage: False
SuppressExceptionCreatedEvent: False
FatalityScope: None
Message: <ii>ServerInstance 'MicrosoftDynamicsNavServer$Upgrade2016to2017' failed to reach status 'Running' on this server due to the following error: 'Cannot start the service.'. Additional information may be in the event log of the server.</ii>
StackTrace:
at Microsoft.Dynamics.Nav.Management.NavServerInstanceBase.WaitForStatus(ServiceController sc, ServiceControllerStatus status)
at Microsoft.Dynamics.Nav.Management.NavServerInstanceBase.StartService(String serverInstanceName)
at Microsoft.Dynamics.Nav.Management.Cmdlets.SetNavServerInstance.InternalProcessRecord()
at Microsoft.Dynamics.Nav.Management.NavCommand.ProcessRecord()
Source: Microsoft.Dynamics.Nav.Management
HResult: -2146233088

Can you'll suggest me on this!

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  • Suggested answer
    Mohana Yadav Profile Picture
    61,001 Super User 2025 Season 2 on at

    please check if you have more event viewer statuses.

    you can also check whether you are using same ports of any service so you need to run port sharing

    check your service account has permissions

  • Verified answer
    CDsilva Profile Picture
    4,188 on at

    Hi

    I reentered the port number of Management port and restarted the server instance. The status changed to 'Running'.

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