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Dynamics 365 Community / Forums / Field Service forum / Work order Save Error ...
Field Service forum

Work order Save Error - You can only set one resource requirement under a "Work Order" as primary

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Posted on by 425

Hi,

I am getting an error on the Work Order save saying "You can only set one resource requirement under a "Work Order" as primary", it works fine in Development environment but not in UAT. The error is occurring in the Field service plug-in "Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin" which is triggered on post create of work order.

Found the below link which says if there are any sync workflows, change them to async, we have one, changing it to async fixes the issue, but we need the workflow to be sync. Also it doesn't make sense when the same works fine in Dev.

https://community.dynamics.com/365/fieldservice/f/764/t/224086

Any thoughts please?

Thanks

Jeevan

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  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: Work order Save Error - You can only set one resource requirement under a "Work Order" as primary

    My Microsoft ticket was closed with the outcome of having to use async.

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