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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Permission Errors when...
Customer experience | Sales, Customer Insights,...
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Permission Errors when users attempt to open/create project

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Posted on by Bob Manjoney 105
As of this morning, users are unable to access or create any CV projects, receiving the following error message:
 
Open project

Unable to open project due to missing permissions in the environment (REDACTED ORG NAME AND ENV ID). Contact your admin.

I am the Global Admin and no changes to users, permissions, configs, etc. have been made at all recently. Nothing currently reported in Service Health - but I did report it and they are /investigating/ although I am not sure where to report this problem exactly. Can anyone shed light/suggest troubleshooting steps or things to look for that might indicate where the problem may lie (assuming that it's a problem on our end until we are told otherwise).
 
Thanks,
Bob
I have the same question (0)
  • SS-27040901-1 Profile Picture
    SS-27040901-1 18 on at
    Hi Bob, 
     
    I have the exact same issue as of today.  Hopefully this get sorted out quickly as i need to work on a specific project in there. 
     
    Sam
  • JL-27040840-0 Profile Picture
    JL-27040840-0 8 on at
    This is affecting us and our org as well, and it has impacted our customers.
  • michelle4 Profile Picture
    michelle4 5 on at
    This is affecting our org as well. Any update on this?
  • CU27040901-10 Profile Picture
    CU27040901-10 4 on at
    When will this be fixed?
  • jdeletre Profile Picture
    jdeletre 4 on at
    Hi everyone, 

    Please note that we are facing the same issue in our tenant discovered  today ! 

    John D.
  • Bob Manjoney Profile Picture
    Bob Manjoney 105 on at
    To make matters worse, I submitted a service health issue in the Admin Center for the affected tenant, and after about 4 hours the response provided was "No Issue Found". For what it's worth, not all my tenants are affected.
     
     
  • SS-27040901-1 Profile Picture
    SS-27040901-1 18 on at
    Issue still active today. We need this fixed by Monday 
  • JL-27040901-0 Profile Picture
    JL-27040901-0 4 on at
    Same on our tenant ! This is troublesome for our Power Apps team !
  • Bob Manjoney Profile Picture
    Bob Manjoney 105 on at
    It would be great to have other members of the community also report this issue to MS as I have done - right now, when I report it, they claim "No issues found". Speak up, people!
  • wimbocken Profile Picture
    wimbocken 6 on at

    Here, I'm getting the same message. A few days ago, I could still make adjustments. Since yesterday (03/02), this is no longer possible.

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